Collaboration is not always the best option and it does not always work. We work with you and your team to determine individual conflict style preferences and explain when your preferred style is suitable and when it is not. There are resolution options that actually work even when win-win does not.
Our conflict and negotiation solutions are focused to help leaders and employees with creative and practical skills to address and resolve conflicts appropriately and timely. Additionally, we focus on an effective six-step negotiation process that is designed to advance internal and external communications and encourage sound decision making.
Unresolved conflict leads to a significant loss of organizational productivity and resources and costs organizations $359 billion in paid hours a year. Pretending that it does not exist is not an option; this bill gets paid one way or another.
We also understand that some people really are just difficult, and we arm you with the conflict management tools and strategies to effectively deal with and focus these difficult conversations and improve performance. You will gain real-time applicable methods for coping with difficult people and becoming a great negotiator.